MetLife Bangladesh settled claims amounting to Tk 13.96 billion during the January-June period of 2025.

This figure comprises payouts made to customers in the form of insurance benefits and claims for loss of life and medical expenses, as stated in a press release.

Ala Ahmad, chief executive officer of the life insurer, stated, “The most important part of a customer’s insurance journey is receiving their claims. That’s why we focus on making the process faster, simpler, and more transparent.”

“When customers are aware of how their insurer is settling claims, it helps them stay confident and builds stronger trust in both MetLife and the broader insurance sector,” he added.

Of the total claims disbursed, Tk 1.46 billion was allocated for health and medical expenses, Tk 550 million for death claims, and Tk 11.95 billion for maturity, partial maturity, and other policy benefits.

MetLife continues to uphold a strong track record in prompt claims settlement.

In 2024, the company disbursed the highest volume of claims among all life insurers in Bangladesh, totalling Tk 2,895 crore.

MetLife Bangladesh offers a streamlined claims experience, allowing customers to submit requests online and receive disbursements within three to five working days.