MetLife Bangladesh settled 28.95 billion taka claims in 2024, including the money customers received as insurance benefits and claims for loss of life and medical needs.

MetLife Bangladesh’s Chief Executive Officer, Ala Ahmad, said, “The most important part of a customer’s insurance journey is receiving claims. We have relentlessly worked to improve our efficiency in settling claims quickly, adapting to ways that make it more convenient for customers. Our efforts are directed to further strengthening confidence and establishing a greater trust in Bangladesh’s insurance sector.”

Of the total claims settled, Tk 2.37 billion were claimed for health and medical expenses, 1.40 billion for death claims, and 25.18 billion for maturity, partial maturity, and others.

MetLife Bangladesh has settled over Tk 114 billion in insurance claims over the last five years (2020 – 2024).

Customers of MetLife Bangladesh enjoy the best claims-receiving experience. They can submit their claims requests online and receive claim money within 3-5 working days.